Privacy Policy
How we handle your information with care and transparency.
Information We Collect
We collect minimal personal information necessary to process your enquiries and orders. This typically includes your name, email address, phone number, and shipping details when you interact with our catalogue. We do not use intrusive tracking or automated marketing cookies on our website.
How We Use It
Your information is strictly used to fulfill your requests, manage orders, and provide customer support. We may contact you regarding an enquiry you have placed or to provide updates on your purchase. We will never sell, rent, or inappropriately share your personal data with third parties.
WhatsApp & Social Enquiries
When you reach out to us via WhatsApp, Instagram, or TikTok, your communication is handled through those respective platforms. We use the details you provide during these conversations solely to assist you with your specific query or order. Please review the privacy policies of these third-party platforms for information on how they process your data.
Data Retention
We retain your contact and order details only for as long as necessary to provide our services and maintain accurate business records. Once your information is no longer needed for these purposes, it is securely deleted or anonymized. You may request the removal of your personal data at any time by contacting us directly.
Contact
If you have any questions or concerns regarding this Privacy Policy, please reach out to us. You can email us at xavidasante@gmail.com or message us on WhatsApp at our official number. We are always happy to help.